Privacy Policy & Terms

1. Information We Collect

We may collect personal information such as your name, email address, phone number, billing and shipping details, and payment-related data when you interact with our website or place an order.

2. How We Use Your Information

• To process orders and payments
• To provide customer support
• To improve our products and services
• To communicate order updates and important notices

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information. Payment transactions are handled through secure and encrypted payment gateways.

4. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and improve website functionality. You may disable cookies through your browser settings.

5. Third-Party Services

We may share necessary information with trusted third-party partners such as payment processors and shipping providers solely for order fulfillment purposes.

1. Acceptance of Terms

By accessing this website or purchasing our products, you agree to comply with these terms and conditions.

2. Products & Usage

We supply pottery and ceramics equipment for both hobbyist and industrial use. Industrial equipment must be installed and operated by qualified professionals.

3. Pricing & Payments

All prices are listed in USD. We accept online payments, credit cards, and bank transfers.

4. Shipping & Returns

Shipping timelines and return eligibility are governed by our Shipping & Returns Policy.

5. Limitation of Liability

We are not liable for indirect or consequential damages arising from improper use of our products or services.

6. Updates to This Policy

We reserve the right to update this Privacy Policy & Terms at any time. Continued use of the website constitutes acceptance of the updated policy.